Privacy Policy

At Apnaa Filing, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By accessing or using our website and services, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website and use our services:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Business Information: Business name, registration details, financial data, and documents related to your filing services.
  • Payment Information: Credit card details, banking information, or other payment-related data.
  • Sensitive Personal Data or Information (SPDI): Includes passwords, financial details, bank account numbers, and health-related information, if provided.
  • Usage Data: Information on how you interact with our website, such as IP address, browser type, device information, and pages visited.

2. How We Use Your Information

The information we collect is used for various purposes, including but not limited to:

  • Providing, maintaining, and improving our services.
  • Processing transactions and payments securely.
  • Communicating with you, including for service updates, offers, and promotional material (if opted in).
  • Responding to customer service requests and inquiries.
  • Complying with legal obligations, such as tax filing and financial reporting.
  • Enhancing our website's functionality and user experience.
  • Preventing fraud, unauthorized access, and other illegal activities.

3. Sharing Your Information

We may share your personal information under the following circumstances:

  • With government authorities or regulatory bodies: If required by law, or when compelled by legal process, court orders, or government requests.
  • With service providers: We may share your data with third-party service providers, such as payment processors, hosting services, and IT support services, to assist in providing our services. These third parties are contractually obligated to maintain the confidentiality and security of your data.
  • For legal compliance: In case of any investigation into fraudulent activities, security breaches, or other violations of the law, we may share your data with law enforcement or government authorities.
  • For business transfers: If Apnaa Filing undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, but you will be notified of such a change.

4. Data Security

We use reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access control protocols. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files that are placed on your device to help us remember your preferences and provide you with personalized content. You can control cookie settings through your browser, but disabling cookies may affect certain features of our website.

6. Your Rights Regarding Your Data

Under Indian privacy laws, you have certain rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You may update or correct any inaccuracies in your data.
  • Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
  • Withdrawal of Consent: If we rely on your consent for processing your data, you can withdraw it at any time by contacting us.

7. Retention of Your Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your personal data is no longer needed, we will ensure it is securely deleted or anonymized.

8. Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal data from children. If you believe that we have collected data from a child, please contact us immediately, and we will take steps to remove such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of this page. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

11. Grievance Redressal

In accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, if you have any grievances or complaints regarding the processing of your personal data, you may contact our Grievance Officer:

We will address your grievance within the timelines set out by applicable law.

This Privacy Policy is intended to inform you of our practices regarding personal data and ensure compliance with Indian laws, including the Information Technology Act, 2000 and associated rules. Please review it regularly to stay informed about how your information is being handled.

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